OHH FRIDAY products have been carefully selected, carefully considering which items you'll like so you feel perfect in them. However, if you're not completely satisfied with your purchase, you have up to 15 days from the date you received the products (or the last delivery attempt) to return them.

Please note that in order to return products to OHH FRIDAY and receive a refund, they must not have been previously washed, have any stains, or have been altered or modified in any way. Returns will also not be accepted for products that can be verified as having been used for longer than a simple test, such as those that can be performed in any physical store fitting room. Products must be sent to our warehouses with the original tags attached, neatly folded, in perfect condition for resale, and with the original packaging. Exchanges or returns of items such as underwear, bikinis, swimsuits, or bodysuits are not accepted.

The refund will be made using the same payment method used for the purchase. Under no circumstances will the shipping costs, if any, charged at the time of purchase be refunded. Return shipping costs will be borne by the buyer.

If you receive a damaged product for which OHH FRIDAY is responsible, you have 3 days to notify us, provided that the product meets the specifications detailed above. In this case, a replacement product will be exchanged.

If everything meets the conditions described here, we will process the refund according to the previously established terms. You will receive an email confirming the refund has been issued, and within 7-10 business days, depending on the system or bank from which you made the payment, your payment will be processed.

If after the established deadlines you do not receive the emails or the refund, please contact us again. OHH FRIDAY via the same email info@ohhfriday.com , indicating the problem you experienced and we will get back to you.